Privacy Policy
INTRODUCTION
ED People Solutions Ltd is a registered Data Controller with the Information Commissioner's Office (ICO).
This Privacy Notice sets out how we collect, store and use personal information in accordance with the UK General Data Protection Regulations (UK GDPR) and Data Protection Act of 2018.
It applies to all users of this website.
We reserve the right to amend this Privacy Notice at any time. It does not form part of any contract with us.
By using our website, you agree to the collection and use of information in accordance with this policy.
DATA CONTROLLER INFORMATION
Company: ED People Solutions Ltd
Contact Person: Ellen Dean
Email: ellen@edpeoplesolutions.co.uk
THE INFORMATION WE STORE
We collect, store and use the following categories of personal information:
- Basic contact information, such as names, titles, addresses, email, phone and other details
- Business Information such as company details, employee count, industry sector
- Communication Data such as records of our correspondence, enquiry details, feedback
DATA COLLECTION PROCESS
When you submit a website enquiry, the data that you have provided will be stored in our website database and emailed to us directly.
INFORMATION AUTOMATICALLY COLLECTED
When you visit our website, we may automatically collect:
- Technical Data such as IP address, browser type, operating system, device information
- Usage Data such as pages visited, time spent on pages, links clicked, referring website
Our website may contain links to other websites of interest. However, once a user has left our site we have no control over their privacy and therefore cannot be responsible for their data. Such sites are not governed by this privacy statement.
HOW WE USE PERSONAL INFORMATION
We only use personal information when the law allows us to. Most commonly, in the following circumstances:
- When we need to perform a contract we have entered into, or because we have been asked to take specific steps before entering into a contract
- When we need to comply with a legal obligation
- When it is necessary for legitimate interests pursued by us or a third party
- When you submit an enquiry form or contact us requesting information about our services
We use the information we collect for the following purposes:
- Delivering HR consultancy and support services
- Managing client relationships and contracts
- Responding to enquiries and consultations
- Sending service updates and important notices
- Understanding how our website is used
- Ensuring website security
- Meeting regulatory requirements
SHARING DATA WITH THIRD PARTIES
We may share appropriate information with appointed Data Processors, such as technical or administration support engaged by the organisation, with whom we have the appropriate agreements in place.
We will not transfer any personal data outside of the UK unless appropriate safeguards are in place.
We do not sell, trade, or rent your personal information.
DATA STORAGE AND RETENTION
We store personal information securely and have in place the appropriate technical and organisational measures to protect both electronic and any physical records we hold.
We retain your personal data only for as long as necessary:
- Client Records: 6 years after the end of our business relationship
- Web enquiry forms: 12 months from last contact (or 6 years if you become a client)
- Website Analytics: 26 months
DATA SECURITY
We implement appropriate technical and organisational measures to protect your personal data, including:
- Encryption of data in transit
- Access controls and authentication measures
- Staff training on data protection
- Regular security assessments
RIGHTS IN RELATION TO PERSONAL DATA
Under data protection law, you have rights including:
- Right of access - the right to ask us for copies of personal information
- Right to rectification - the right to ask us to correct personal information if believed to be inaccurate
- Right to erasure - the right to ask us to delete personal information in certain circumstances
- Right to restriction of processing
- Right to object to processing
- Right to data portability
- Right to withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details above.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this policy.
CONTACT
Ellen Dean is responsible for data protection at ED People Solutions. She may be contacted with any requests, queries or concerns regarding this Privacy Notice by emailing: ellen@edpeoplesolutions.co.uk
If you remain unhappy with how we've used your data after raising a complaint with us, you can raise your concerns
with the ICO:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
Website: www.ico.org.uk
Last updated: January 2026